Good Done Right. This simple phrase grounds Wendy’s approach to three critical areas of our business: Food, People and Footprint. Doing the right thing, the right way, has been at our core since our founder, Dave Thomas, opened the first Wendy’s® restaurant more than 50 years ago . We know that now, more than ever, investors are demanding more from the businesses in which they invest, and customers are expecting more from the brands they support. I am excited about the important Environment, Social and Governance (ESG) work that the Wendy’s team continues to move forward in support of continued accelerated growth for the brand.
We made tremendous strides in 2020, in part because we conducted our first - ever comprehensive materiality assessment to in form our strategy on ESG - related topics . With the help of outside experts, we engaged nearly 1,000 diverse stakeholders to identify Wendy’s most material topics that provide the greatest opportunity to make a positive impact. These findings informed existing goals and helped us create bold new ones. Alongside those goals, we are also sharing a new set of metrics, based on established ESG reporting frameworks, to track and report our progress.
Everything we do revolves around our vision of becoming the world’s most thriving and beloved restaurant brand. I am immensely proud of the entire Wendy’s family for all we have accomplished over the past year despite the significant challenges we faced. I am confident that we have emerged as a stronger, more unified brand and are well positioned to deliver on our Good Done Right commitments.
